www.express-scripts.com Log In Fail

HFTobeason

Weird behavior on this site: https://www.express-scripts.com/#login?routingPage=consumer/site/dashboard.

No amount of clicking in the "Username" field will pop up the 1P icon. But clicking once in the "Password" field and then back in the "Username" field WILL pop it up.

This screenmovie demonstrates: https://app.box.com/s/4cwpx7uut0133bw0wfdm5cmm3l8ute9x

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1Password Version: 7.7.1.BETA-3 (70701003)
Extension Version: Not Provided
OS Version: 11.1 Beta (20C5061b)
Sync Type: Not Provided

ag_ana

Hi @HFTobeason!

Is this happening with 1Password X or with the Safari extension?

HFTobeason

I'm not even sure what 1PasswordX is, honestly. But I'm sorry I forgot to include the browser info: Safari 14.0.2 (16610.3.7.1.5). The days are long, and my brain gets mushy.

ag_ana

@HFTobeason:

Thank you for the confirmation! I think this happens because the username field already has focus on that form. If you go to the homepage of that website instead, and click on the Log In button at the top of the screen, does the 1Password inline menu appear right away when you click on the username field?

HFTobeason

If you go to the homepage of that website instead, and click on the Log In button at the top of the screen, does the 1Password inline menu appear right away when you click on the username field?

Yes.

MrC

@HFTobeason

That's how it works for me, by the way. Some sites hide the login area until you click on their link to expose that area. Then the credentials auto-fill.

ag_yaron

Yep, some websites developers like to do fancy stuff with auto-focus, but the side effects are the ones you describe here.

We hope that's not too much of an inconvenience for you :)