Manual conversion from True Key to 1Password shows "No Items to Show"

jasgerdes
jasgerdes
Community Member

I am on Windows 10 and am trying to convert manually from True Key to 1Password. Upon entry to a web site for login True Key will paste the ID and Password. 1Password only displays "No items to Show". If I delete a character or add a character then the option to "Save in 1Password"is displayed. Confounded. Thanks for any help. Jess


1Password Version: 7.6.785
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

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