Setting wife up... on new MacBook Pro had to install 1Password7 not syncing with google extension

rsievewright
rsievewright
Community Member

Setting up new MacBook Pro - had to install 1password7 for safari... same master key and email - it will not sync with my google 1password extension. I was using our zoom.us account as the account to set up 1Password.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Setting wife up... on new MacBook Pro had to install 1Password7 not syncing with google extension

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @rsievewright! Welcome to the forum!

    I was using our zoom.us account as the account to set up 1Password.

    Can you please elaborate on this? What do you mean when you say that you used your Zoom account to setup 1Password?

  • rsievewright
    rsievewright
    Community Member

    I was wondering if anyone had experienced a problem with their 1password 7 software for Safari not syncing with their 1password on google chrome?

  • ag_ana
    ag_ana
    1Password Alumni

    @rsievewright:

    I would like to ask you to generate a diagnostics report from your Mac and email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

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