Can't get extension on Firefox toolbar
I upgraded 1Password today but the extension wouldn't work in Firefox. It would either tell me to install or the icon would just pulse. I removed it from the bar and then Firefox and then installed again. I can't get the extension to show up on the bar. If I right-click and pick 1Password it tells me to install the extension even though it is already there.
1Password Version: 7.7.1-beta-4
Extension Version: 4.7.5.90
OS Version: 11.1.0
Sync Type: 1Password
Comments
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Hi @beirne
I apologize for the delayed response, and for the trouble you're having using 1Password inside Firefox. To help us troubleshoot this problem with you I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@agilebits.com. With your email please include:- A link to this thread:
https://1password.community/discussion/117709/cant-get-extension-on-firefox-toolbar#latest - Your forum username:
beirne
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so I can track down the diagnostics. Thank you!
Ben
0 - A link to this thread:
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I tried one more time to remove and reinstall the extension. It still didn't put the icon on the extension bar, but when I look at the icons that can be added this time I saw the one for 1Password. I dragged it onto the extension bar and it works, so I'm set. Thanks!
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