1Password Mac / iOS will not sync.

Aguirre

I recently had an issue where my 1Password with a stand-alone license was not operational. It had somehow been updated on the app store.
I re-downloaded the version from the 1Password website and all seemed good. However, even after entering newly created logins, 1Password Mac and 1password iOS will not sync over iCloud. It has been 8 hours.

iPhone is iOS 14.3, App is up to date.

Any ideas?

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1Password Version: 7.7
Extension Version: Safari
OS Version: 11.1
Sync Type: iCloud

Ben

Hi @Aguirre

Our ability to support 3rd party sync solutions is limited. For iCloud specifically what we're able to offer is the guidance available in this support article:

If you're having trouble syncing with iCloud

If that does not resolve the issue we'd have to recommend trying a 1Password membership. If membership does resolve the issue please reach out to us at support+forum@1password.com (including a link to this thread: https://1password.community/discussion/117737/1password-mac-ios-will-not-sync#latest) so we can discuss the details.

Please let us know how it turns out.

Ben