Why does 1Password ask me to save an existing password?

kengetz
kengetz
Community Member

Attempting to log into my Synology Router (remotely). Credentials stored correctly in 1Password. I log in, but after the username/password page, and again after the 2FA page, 1Password prompts me to save the password. There's no reason to do this--the information is unchanged and it worked to log me in. Is there a reason that 1Password would ask to save the information on each page? This gets frustrating/old. Thanks!


1Password Version: 7.7.1
Extension Version: Not Provided
OS Version: Mac OS 11.1
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @kengetz!

    Perhaps something changed on the Synology login page, that makes 1Password think it's a different website. Does the same thing happen if you create a new temporary Synology login item, as a test?

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