I wanted a family membership, couldn't, fix it or I want my $$ back

Skurz

why the hell couldn't I purchase a family membership when I downloaded the app from Apple. now you want me to jump thru a whole bunch of hoops???? how about just upgrading the account I have?
Your computer generated email response was completely useless.

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Referrer: forum-search:I wanted a family membership, couldn't, fix it or I want my $$ back

LauraR

Hi @Skurz - to upgrade to a family membership we will need to also switch your billing to our interface as we have no way to change that Apple subscription. I will reply to your support ticket to help you with this. Thank you.