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My Iphone froze .I cannot access anything

edwinshuker
edwinshuker
Community Member
in Memberships

My Iphone froze completely
my provider cannot help but will send a new handset
I cannot access anything . Can I recover the information? from your backup?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I have a problem .the Iphone I use for One password has frozen permanently

Comments

  • DenalB
    DenalB
    Community Member

    Did you use a local vault on your iPhone only or do you use a 1Password.com account? If you used a local vault on your iPhone and don't have a backup it will be lost I think. But if you are using a 1Password.com account then just install 1Password app and login to your account on the new iPhone. All data will be synchronized to your phone again.

  • ag_tommy
    ag_tommy

    @edwinshuker

    Are you syncing your data? If so, how?

This discussion has been closed.