To protect your privacy: email us with billing or account questions instead of posting here.

Total reset required

TimCaves
TimCaves
Community Member

Hi there

I've just purchased 1Password but must have written down my master password incorrectly because I can't get in to 1Password on any device.

As I've not imported anything into 1Password yet, is there a way I can reset and start again with a new password?

Tim


1Password Version: 7.7
Extension Version: 7.7
OS Version: OS Big Sur 11.1
Sync Type: None yet

Comments

  • @TimCaves

    Did you find a solution to your question? If not, I can help you with it. Please let me know.

  • TimCaves
    TimCaves
    Community Member

    Hi there. Yes, the 1Password people reset the account in the end and I am back in and working. Cheers for contacting.
    Tim

  • Excellent! Thanks for the update. Enjoy the evening!

This discussion has been closed.