Updated login on iPad not synced to 1Password Mac

jkwuc89

Yesterday, I updated a login using 1Password 7.7 on my iPad. Very soon after (within seconds), the login was updated on my iPhone. This morning, I checked 1Password running on my Mac and the login still contains the old information.

There are no duplicate logins for this site inside my account.
I am using my 1Password membership to sync things across all of my devices.

A good workaround for this would be to offer a refresh option when things get out of sync.

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1Password Version: 1Password 7 Version 7.7 (70700015) 1Password Store
Extension Version: Not Provided
OS Version: 10.15.7
Sync Type: 1Password membership

ag_ana

Hi @jkwuc89!

A good workaround for this would be to offer a refresh option when things get out of sync.

The quickest way to force a sync is to lock and unlock the 1Password app. If you do this, does the item appear in 1Password for Mac?

jkwuc89

The updated item did update on its own on my Mac later this morning. I will keep the lock/unlock tip in mind if this happens again. Thanks!

ag_ana

You are welcome @jkwuc89! If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)

williakz

@ag_ana, actually I believe the quickest and easiest workaround to force a sync is to switch to viewing different vault(s), then switch back (while 1Password remains unlocked). At least that's what @ag_yaron has been recommending as of late.

ag_ana

@williakz:

I personally use the lock/unlock method because I am used to the keyboard shortcut by now, but both methods are definitely fast :+1: :)

williakz

A good practice for keeping 1Password's MP fresh in one's mind (lest we forget). So not a bug really, more like a feature...

ag_ana

Not to mention that it works also when you only have one vault :P