myhealth at VA website misplacing the username field
This used to always work, but recently at https://www.myhealth.va.gov/mhv-portal-web/user-login# the username gets pasted into the "email address" field at the bottom right. Is there anything I can do on my end to fix this?
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Hey @hallsofmontezuma ,
When I access this website and try to select the "Sign in via Healthevet" I'm taken to a different login page that doesn't have the subscribe field at the bottom of the page, so I'm not sure if my test will be of any help. However, I think all you need to do is to save a new login on the page:
- Get to the login page.
- Manually fill in your username and password, without 1Password's help.
- Save it as a new login like so: https://support.1password.com/save-login-manually/ - make sure to create a new login and not update the existing one you have.
- Refresh the page, then try to autofill with the new login you created. If it works properly, delete the old login you've been using so far.
Does that work better?
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You have to click "sign in with My HealtheVet" to get those login fields.
I've done those steps and it now works perfectly. Thank you so much. :)
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Ah I see, yes I was able to test and it does work correctly with a new login item!
Glad I could help :chuffed:
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