How can I reset team?

dxm_support

I forgot administrator's master password during signup and add members at yesterday.

Until this time, I just make two process.

1. signup 'team' and set payment method.
2. Add one member and signin this member.

Now, I lost master password for adminisrator.
I follow this manual. I did my best.

• https://support.1password.com/emergency-kit/
• https://support.1password.com/forgot-master-password/

I accept to reset whole team account.
How do I follow to reset process?

If I don't reset, I must cancel card payment and make new team account.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ag_ana

Hi @dxm_support! Welcome to the forum!

Is yours the only administrator account so far? In case you created a second administrator user, you could ask them to recover your account:

Recover accounts for family or team members