Password not working on all devices--suggestions?

ishamc
ishamc
Community Member
in Mac

My 1password is not working across all devices on certain sites--e.g. for my bank the new password generated by 1password works fine on my iMac but not the iPhone. I have tried cutting and pasting the password but still no cigars.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Password not working on all devices--suggestions?

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @ishamc! Welcome to the forum!

    What website is this happening with exactly, so we can test it?

  • ishamc
    ishamc
    Community Member

    American Airlines and Chase

  • ag_tommy
    ag_tommy

    @ishamc

    I see you have been talking with my colleagues via email. Please continue the discussion there to prevent duplication of efforts. We're working to get to everyone as soon as possible.

This discussion has been closed.