Safari extension not working

Milu
Milu
Community Member
in Mac

Dear community,

As I tried to add the extension to the Safari browser, the following problem keeps appearing (see picture). Anyone has solved this problem already?

Thank you in advance :)

1Password Version: 1Password 7 Version 7.7 (70700016)
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Milu! Welcome to the forum!

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? Does the extension button become clickable now?

  • Milu
    Milu
    Community Member

    Hi @ag_ana the problem somehow sorted itself! Thank you anyway for your help. For people coming along the same issue, try what is mentioned above and do all the updates possible. Have a lovely day and stay save!

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update @Milu! I am happy that everything is working again :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.