!password7 and new Mac safari extension is not working.

I download !password7 to my new Mac and the safari extension is not working.


1Password Version: 7
Extension Version: Not Provided
OS Version: Bid sur 11.1
Sync Type: Not Provided
Referrer: forum-search:I download !password7 to my new Mac and the safari extension is not working.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @gruizdeya! Welcome to the forum!

    Can you please elaborate on what you mean by "not working"? What have you tried so far and what is happening exactly?

  • I can see the logo in the top bar of my Mac but I do not have the logo in the browser as before. If I open a webpage I do not get the option to choose the password, instead I have to open the 1password 7 application and copy the password and pase it. The extension is activated in safari but again is not working as the previous versions of the software

  • ag_ana
    ag_ana
    1Password Alumni

    @gruizdeya:

    I can see the logo in the top bar of my Mac but I do not have the logo in the browser as before.

    Can you confirm that the extension is actually activated under Safari Preferences > Extensions tab? It should look similar to this:

  • /Users/gilbertoruizdeya/Desktop/Screen Shot 2021-01-19 at 9.48.06 PM.png
    Yes the extension is activated.

  • @gruizdeya

    We did not receive a screenshot. Have you given your computer a restart? If not, please do so.

This discussion has been closed.