Android can’t find Mac Wlan server

Hi there,

I’m desperately trying to sync my pixel 4a5g with my Mac via WLAN-server.

I followed the guide and troubleshooting, the app is up to date (on both), deactivated my firewall, reinstalled the app, did restart both - nothing seems to help.

I can find the wlanserver with other iOS devices but not with the pixel, so I guess it’s a android specific problem?

Comments

  • ag_audreyag_audrey

    Team Member
    edited January 20

    Hey @ilsebinse, thanks for reaching out to us here on the forum!

    To help us further dig into this issue, would you mind sending a diagnostic report from your Android device: https://support.1password.com/diagnostics/?android.

    Please attach the diagnostic to an email addressed to [email protected].

    With your email, please include:

    • A link to this thread: https://1password.community/discussion/118323/android-can-t-find-mac-wlan-server
    • Your forum username: ilsebinse

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, so I can track down the diagnostic and ensure that this issue is dealt with.

    Once I see the diagnostic report, I'll be able to better assist you. Thank you in advance!

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