No results for have master password, secret key, new computer, old acc't.

schmeck
schmeck
Community Member

No results for have master password, secret key, new computer, old acc't. how can I activate on new computer? all my credentials keep getting trashed by you guys. what am I to do?


1Password Version: 7
Extension Version: Not Provided
OS Version: 11.1
Sync Type: Not Provided
Referrer: forum-search:have master password, secret key, new computer, old acc't

Comments

  • schmeck
    schmeck
    Community Member

    I don't have any idea what you're asking for; can we talk on the phone if I give you a number?

  • ag_tommy
    edited January 2021

    @schmeck

    We aren't able to provide support over phone calls due to the large large volume of requests we receive, but we will be able to help you via email. Technical troubleshooting lends itself well to email because details mentioned throughout the conversation remain accessible for reference.

    Please contact us via email using support@1Password.com. We may need to take a closer look at your set up and gather diagnostic reports.

This discussion has been closed.