Cant add my account to android

josprague
josprague
Community Member
in Android

I cant add my account to android. I scan the qr code and enter my master password and then i just get a blue spinner. I've tried uninstalling and reinstalling and rebooting and throwing a pinch of salt over my shoulder while hopping on one foot. It's simply not working. Any help is appreciated.

1Password Version: 7.7.2
Extension Version: Not Provided
OS Version: Android 10
Sync Type: 1password account

Comments

  • josprague
    josprague
    Community Member

    UPDATE: The fix was to scream and yell and swear at my phone and smack the screen with my full hand like a frantic idiot. No joke. That did it. That fixed the problem. Hopefully this will help someone else.

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @josprague! Welcome to the forum!

    UPDATE: The fix was to scream and yell and swear at my phone and smack the screen with my full hand like a frantic idiot.

    I don't recommend this often, but I agree that it often helps :P

    I am glad that everything is working now, and thank you for the update. If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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