2FA issue when using Stripe account

akshaybabloo
akshaybabloo
Community Member
in Mac

So, I have used 2FA on Stripe accounts previously with 1Password. And now for some reason the tokens are invalid. I tried to add a new one, the setup was working fine but again the tokens where broken.

This is not an issue with 1Password right?

1Password Version: 7.7
Extension Version: Not Provided
OS Version: 10.15.7
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @akshaybabloo!

    The very first thing that is worth checking is if the time is the same on all of your devices. 2FA is very time-sensitive, so any drift in time on any of your devices could cause the authenticator codes to be rejected.

    A good resource that makes it easy to check this is the following website:

    https://time.is/

    After making sure the time is the same on every one of your devices, your authenticator codes should be accepted ;)

This discussion has been closed.