If I Open A Firefox Private Window Why Doesn't 1Pass Mini Work Initially

holt
holt
Community Member
edited February 2021 in 1Password in the Browser

I already have the 1Pass add-on installed, allowed to run in private windows, and it works normally once I've navigated to a website. However, when I initially open a private window in Firefox 1Password Mini refuses to open via clicking on the icon or with cmd+option+. It also appears to happen whenever I open a new tab in a private window. I enjoy using the "Open and Fill" functionality of 1Password Mini, but this bug prevents me from using it. It means whenever I use private windows I always have to navigate to some URL first and then 1Password Mini will allow me to use it.

Thanks for your help!

Steps to reproduce:
1. Open Firefox
2. Open New Private Window
3. Click the 1Password icon or try the keyboard shortcut cmd+opt+\


1Password Version: 7.7
Extension Version: 4.7.5.90
OS Version: MacOS 10.15.7
Sync Type: 1Password

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @holt ,

    I tried reproducing the issue you are describing but wasn't able to. I did notice that while in private window, the addon takes an extra couple of seconds to open up, but other than that it works properly. Here's a quick screen recording I made to show one of my tests: http://recordit.co/wfUL8cRT8e

    Do you have any other addons enabled except for 1Password while in private browsing? Also, can you test it on a new Firefox user profile and see if the issue occurs there as well?

  • holt
    holt
    Community Member

    Thanks for your help, I will try that Monday. I'm currently slammed with work. Thanks for your patience.

  • ag_ana
    ag_ana
    1Password Alumni

    Sounds good @holt, and no worries at all, we are always here to help :)

This discussion has been closed.