I originally signed up accidentally in the US region and as that years subscription is up I want to move to the Canadian region.
As per the instructions at https://support.1password.com/regions/#change-your-region I've signed up for an a Canadian account but can't sign into the new account through 1password.com or the app. It just keeps saying "Your sign-in address, email address, Secret Key, or Master Password is incorrect". I know that's not the case so now I'm stuck with an overdue US account and a empty Canadian account I can't copy anything into.
I've also tried to at least backup my US account following the instructions at https://support.1password.com/backups/ but "%LOCALAPPDATA%\1Password\Backups" doesn't find anything on my PC.
I'm kind of stuck and worried my 150+ passwords will be lost on the US account before I've got a chance to resolve this.
1Password Version: 1.23
Extension Version: Not Provided
OS Version: Windows
Sync Type: 1password
Referrer: forum-search:changing region