How do annual subscriptions work?

We would like to go down the annual subscription method as it saves money - but how does it work when people leave / join?

Say we have 25 employees now when we commit to a year, what happens if someone leaves 4 months down the line - do we get a credit for removed license?

Thanks


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Comments

  • ag_anaag_ana

    Team Member

    Hi @log_Runner! Welcome to the forum!

    Yes, you would get prorated credit based on this :+1: If you have any specific questions about an account and its billing however, I encourage you to reach out to our sales team at [email protected] so they can look at your account without having to share personal information on a public forum.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

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