Autofill not quite working correctly at Pactcoffee.com

braek
braek
Community Member
in 1Password in the Browser

When autofilling at https://www.pactcoffee.com/account, 1Password for the browser will only fill in my email, I then have to select the password field for it to autofill there too. This happens on both the Mac on Safari and Chrome, and Safari on iPhone - it’s a lot more annoying on the iPhone as it need to re-authenticate again when selecting the password field.

1Password Version: 1Password 7 Version 7.7 (70700016) Mac App Store
Extension Version: 1.23.0 (in Chrome)
OS Version: OS X 11.2
Sync Type: Not Provided

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @braek ,

    Looking at this website, they have a couple of issues in how they've implemented this page.
    First, while the field indeed requires an email, it should be defined as a "username" field, but it is defined as an "email" field. A proper login page always consists of a username (even if it is an email) and a password. The workaround is simple here though, I just added my email manually to the login item inside the "Username" field and it does autofill that field.

    The 2nd issue is that each field is separated into a different form, instead of having a single form on the page that contains both fields. This causes the disruption you're experiencing, requiring you to autofill twice - once for each field. There's not much we can do in this case, so my best suggestion is to contact the website's support and let them know of these issues. You can also send them this: https://support.1password.com/compatible-website-design/#build-logical-forms

    Sorry I don't have a better answer, I hope you'll find the information here useful.

  • braek
    braek
    Community Member

    Thanks for the very speed reply @ag_yaron! I’ll contact them to let them know, I would imagine the way they have created this page causes issues with other password autofill systems too. Feel free to close this post as it doesn’t sound like something that can be fixed from 1Password’s side.

  • ag_yaron
    ag_yaron
    1Password Alumni

    Glad I could shed some light on the matter. :)

    If they need any other information, let us know and we'll reach out to them via email.

This discussion has been closed.