Can't log into new iPad Pro
Hi
I've set up my new iPad Pro from my old iPad Air 2 using the Apple backup/restore process. Everything appears to have copied ok. When I try to log into 1Password on the iPad Pro, it won't accept the master password. That password works on the app on my MacBook Pro and when logging into my.1password.com. I log in to my old iPad Air 2 using a numeric code, I can't remember the last time I entered the full password on that device. My old iPad Air 2 and my MacBook Pro are definitely sharing the same account - I can create a new password in one and it appears in the other. Do I need to uninstall and reinstall 1Password on the new iPad Pro?
Thanks.
1Password Version: v7.7
Extension Version: Not Provided
OS Version: ios v14.4
Sync Type: Not Provided
Comments
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Reinstalling is a good troubleshooting step. Make sure you know your Master Password and have your Emergency Kit. to you can authenticate when you reinstall.
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Yes, that worked. Thanks for your help. Cheers.
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You're welcome. Have a great day!
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