Feature Suggestion: Improve Usability by Integrating a "Maintenance" Category Into Watchtower

m33x
m33x
Community Member
edited February 2021 in Lounge

Hi 1Password support team,

we conducted a series of interviews with employees in a small to midsize business that used 1Password for a timespan of over 1 year. While we found and verified a variety of issues and misconceptions known from the literature, we also identified two easy-to-implement canidates that offer the potential to improve 1Password's usability.

Feature 1: Fix missing usernames fields. During the interview we found participants that had problems with the autofill feature and with using the browser extension as their credentails did not include a username. Here is a mockup of how we envision a potential fix for that issue.

Feature 2: Fix missing websites fields. During the interview we found participants that had problems with the autofill feature and with using the browser extension as their credentails did not include a website/domain. Here is a mockup of how we envision a potential fix for that issue.

Best,
Maximilian


1Password Version: 7.7
Extension Version: 1.23
OS Version: OS X 11.2
Sync Type: 1Password.com

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