The inline password is not working on many sites.

hnelson7174
hnelson7174
Community Member
edited February 2021 in 1Password in the Browser

1Password doesn't recognize that the program is already open as it prompts me to open 1Password. It won't allow me to do it because the program is already open. I am forced to use the browser extension which of course works. 2013 MacBook Air OSX 10.14.6.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • @hnelson7174

    Could you help me out a bit? I'm afraid I don't follow your path. I'd love to help if I can. I have a faint idea, but I would love your help in confirming my thought process. Could you also let me know the version of the extension you're using?

  • hnelson7174
    hnelson7174
    Community Member

    Version 7.7. Safari 14.0.3 Ok, if I open a credit card site and click the field for user name etc, the inline 1password prompts me to unlock 1 password. It all goes well. However, with 1password still unlocked if I go to another site and click on a field to fill out, 1password again prompts me to unlock the app but won't allow me to do it since the app is already unlocked. So I have to go to the browser extension and do it the old way.

  • ag_ana
    ag_ana
    1Password Alumni

    @hnelson7174:

    It sounds like a bug that our developers were working on recently. Would you be willing to test the latest beta app and see if that improves things for you?

This discussion has been closed.