on one of my devices all items are doubled. Is there a way to fix that?

janjanny

on one of my devices all items are doubled. Is there a way to fix that?

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1Password Version: 7
Extension Version: Not Provided
OS Version: OS X 10.15.7
Sync Type: iCloud
Referrer: forum-search:on one of my devices all items are doubled. Is there a way to fix that?

ag_tommy

@janjanny

I most often see this occur when someone has moved to one of our membership offerings, and they have inadvertently left a Primary vault on their device. Do you see a Primary vault ? Are you using one of our memberships?

If so, please follow these instructions.

1. Check to make sure all of your data is available on https://my.1password.com and ensure you have a copy of your Emergency Kit.

2. If needed copy or move any items from your Primary vault to your membership vault (Personal/Private) that are not already present. * Please be sure you have the most up to date information in your Personal vault.

3. Remove the Primary vault.

janjanny

Thank you for your answer,
That was indeed the case.
Problem solved :)

ag_tommy

@janjanny

Cool beans! Enjoy life with no duplicates. 🎉 It should be refreshing. I know I like it that way. :wink: