OTP clock "freezes" in 1Password Mini, causing codes to fail

jpotisch
jpotisch
Community Member
in Mac

I've noticed problems using OTPs lately from 1Password. I use Cmd-\ to bring up 1Password Mini, copy and use the code, but get rejected. If I try again and wait for the code to change I notice the clock often resets to a weird number of remaining seconds, e.g. something like 9 or 17 instead of 30. I eventually noticed that if I Cmd-\ to bring up 1Password Mini, then close it, the next time I open it, the code and clock are unchanged from last time, even if more than 30 seconds has elapsed. It's as if 1Password Mini freezes when it closes and resumes from precisely where it left off. Once the clock counts down to zero and the code resets it gets back in synch, but it means that if an OTP code fails I need to bypass mini and grab it from the main 1Password window, or I need to let the (inaccurate) mini clock count down and reset.

Here's a screenshot of the issue:

And here's a short video of it occurring.

1Password Version: 7.7
Extension Version: Not Provided
OS Version: OS X 11.2
Sync Type: 1Password account
Referrer: forum-search:OTP clock

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