iOS data not Syncing to application on Mac (Dropbox)

photomankc80
photomankc80
Community Member
in iOS

I'm having some serious issues with sync on the Mac and iOS devices. I now seem to have split data. They are all using the same vault file on Dropbox but display different data. First noticed it when website passwords I knew I was updating did not work in another device. Right now I have some secure notes that are only on the phone, logins that only exist on the Mac and others only on the iPhone. In other words, a complete nightmare. Even disabling sync, clearing all the items, and re-enabling sync does not change it. Some items never get from one device to the other.

What is going on? I have double checked and both are pointing to the very same vaults on Dropbox.

1Password Version: 6.8.8
Extension Version: N/A
OS Version: 11.1
Sync Type: Dropbox

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @photomankc!

    We will be happy to help you with this. I noticed that you also sent us an email with the same question. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: FIL-98154-112

This discussion has been closed.