I cancelled my account this morning and reinstated it minutes later. I can't get in HELP

goldenink
goldenink
Community Member
in Mac

It seems my KEY has changed since cancelling and reinstating my account within minutes. How do I get my new Key so I can get into my locked accounts? The old Key doesn't work and I must pay my bills but can't get into my bank accounts.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: OS 11.2.1
Sync Type: Not Provided
Referrer: forum-search:reinstating account after cancelling

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @goldenink!

    We will be happy to help you with this. I noticed that you also sent us an email with the same question. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: CNL-42913-792

This discussion has been closed.