Mixing 1Password and 1Password7 seems to cause problems
Working on a MacBook Pro. Using both 1Password and 1Password7 seems to get things mixed up. When I enter a password on a website it seems as if the older version pops up and then the popup window stays empty. Which version am I to use and how to get rid of the older version? Without losing my password info...
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Mac OS Big Sur 11.2
Sync Type: Not Provided
Comments
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Hi @hansdrenth!
1Password 7 is the app downloaded from our website, 1Password is the one downloaded from the Mac App Store. You only need one of the two: you can choose which one you want to keep using, but you are right that you should use only one, and drag the other to the trash :+1:
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thanks ag_ana
one more thing: when I try to trash 1Password7 my Mac tells me it can't because it is opened (it is not). Any tips?
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I guess I should not have been allowed to download the web version while having the app store version already installed
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If 1Password tells you that it's open, 1Password mini is probably still running in the menu bar. Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and see if you can now move the app to the trash?
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that did the trick - thanks again!
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You are welcome @hansdrenth! I am glad I could help :)
If you have any other questions, please feel free to reach out anytime.
Have a wonderful day :)
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