Unable to manually save a 3 fileds login in a popup

Hi, I'm trying to save a 3 fields login in a popup using 1 Password X. According to some previuos discussions I've tried both automatic and manual saving. When I ask 1P to fill in the fields I find only the first field filled and nothing suggested for the second and the third one.
I'm using 1PX 1.23.0 extension with Chrome 88.0.4324.150 and 1PWin 7.6.791.
The web page is https://katalog.profiauto.net/ in the "business partner" login popup.
Thanks


1Password Version: 7.6.791
Extension Version: 1.23.0
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:pop up login 3 fields

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @ilMusi ,

    The problem here is that there are three password fields and not a single username field, so it throws 1Password off as it expects a single password field and a username field.

    I couldn't find a proper way to autofill this page so my best suggestion for now is to create custom fields in your login item that will contain the password for each field, then use the drag and drop method:

    1. Get to the form with the three fields.
    2. Click the 1Password on the top right corner of your browser to open it.
    3. Grab each field with your mouse and drag it over to the field on the website.

    Using drag and drop will hopefully make things easier for now. I'll ask our developers to take a look at this website and see if there's anything we can do on our side of things.

  • ilMusi
    ilMusi
    Community Member

    Thanks @ag_yaron,
    first of all sorry for my late reply.
    The drag and drop method you suggested works fine for this strange login.
    I hope your developers will find a solution in the future.

  • Nhat_Nguyen
    edited March 2021

    Hello @ilMusi,

    Thank you for your understanding. I am sorry for the inconvenience. Please be patient and stay up to date with the latest version of 1Password. That is the best way to get all the fixes and features we offer.

    ref: dev/core/core#1439

  • ilMusi
    ilMusi
    Community Member

    Ciao, problem solved!
    the company has changed their login web page and now it works perfectly

  • ag_yaron
    ag_yaron
    1Password Alumni

    That's great news @ilMusi !

    Thanks for the update :+1:

This discussion has been closed.