Unable to log into google accounts using passwords saved in 1password

pchin

I am a newbie here just signed up last night. I've been changing all of my google accounts (I have multiple google accounts/gmails for works) passwords to suggested passwords from 1Password. The passwords were saved and tested successfully. An hour later I was logged out from all of my google accounts and none of the saved passwords from 1P work anymore. I am unable to log into my google accounts using those saved passwords. Would could have caused this?

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1Password Version: Not Provided
Extension Version: Not Provided
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Referrer: forum-search:google

ag_yaron

Hey @pchin .

When you change a password, you need to change it both on the website itself and in 1Password. If you only changed it in 1Password, then the website (in this case, Google's website) doesn't know about this new password and is still expecting the old password.

You can recover your previous passwords like so: https://support.1password.com/item-history/

And here's how to properly change passwords for your login items: https://support.1password.com/change-website-password/

Let me know if that helped or if you're still having troubles :)

pchin

Hi @ag_yaron, thanks for your reply. I am pretty certain I did changed the password on both google account and 1Password but for some reasons the password saved on 1P didn't work. I was managed to reset the password and hopefully this wouldn't happen again :)

ag_yaron

Thanks for the update @pchin .
If you encounter the issue again do let us know!