Your session has expired. Please sign in again to authenticate 1Password.

mikefoley
mikefoley
Community Member
edited February 2021 in 1Password in the Browser

Hi,
I'm getting the above error when I try to log in to 1Password on my browser. The extension works fine! But logging in to https://my.1password.com briefly gives me the page and then it refreshes, asking me to log in again. When I enter my master password I get the above error.

I tried deleting cookies.. No luck. Same behavior. Saw this issue on Catalina as well.
Firefox is the browser I'm using.. version 86 (tho I saw it in an earlier version as well)


1Password Version: 1Password 7 Version 7.7.1.BETA-9 (70701009) 1Passw
Extension Version: 1.231
OS Version: 11.2.1 Big Sur
Sync Type: 1Password
Referrer: forum-search:Your session has expired. Please sign in again to authenticate 1Password.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @mikefoley!

    Out of curiosity, do you see the same behavior if you try to login in a Firefox private window?

  • mikefoley
    mikefoley
    Community Member

    I'm not seeing the issue anymore.. I removed a bunch of cookies and other data. That might have cleaned it up.

  • Hello @mikefoley,

    Thank you for letting me know. It is great to hear that everything works for you again after cleaning your browser's cache. Please feel free to give us a shout if you need anything, and have a great week.

    Best regards,

This discussion has been closed.