old account blocking signup
signed up for new account, downloaded 1pass
keeps trying to have me login to an account tied to former employer using former work email
unable to add new account or remove old one
checked, it's not an apple ID subscription
basically unable to make use of the service I'm now paying for
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I need to delete an old account
Comments
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nvm... fixed it myself.
this is really the kind of thing real-time support would be critical for.
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Hi @grrr_frustrate! Welcome to the forum!
We will be happy to help you with this. I noticed that you also sent us an email with the same question. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.
keeps trying to have me login to an account tied to former employer using former work email
In the meantime, see if resetting the 1Password app would work for you:
How to reset the 1Password app on a specific device
ref: IUB-94132-942
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