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1password7 not updating when a password is changed

jws338
jws338
Community Member
edited February 2021 in Memberships

1password7 not updating when a password is changed or a new password is is made for a new site. Safari stored key updates but not 1password.

1Password Version 1Password 7Version 7.7 (70700015)
_Extension Version: Not Provided
OS Version: Mac Big Sur 11.2.1
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @jws338!

    Our developers have addressed an issue related to this in the latest beta, so this should improve in the next stable version as soon as the update is made available ;)

    In your specific case, however, this might be part of the problem:

    Safari stored key updates but not 1password.

    We actually recommend disabling the Safari password manager if you use 1Password to avoid interference, which is exactly what it sounds like it is happening here (the password being saved in Safari instead of 1Password):

    Turn off the built-in password manager in your browser

This discussion has been closed.