AutoFill Not working on Desjardins Group RRSP login page

sigure

Main Page URL - https://www.desjardinsassurancevie.com/en/group-insurance-plan-members#

Redirected URL After selecting Group retirement savings from drop down -

https://id.desjardins.com/login?state=g6Fo2SAtaUZuYlNMWjNFTUxOU016QWF6T3ZxTlRuQ2d2b2l6UKN0aWTZIG1tRDdFWUJVU2YtNnZPdW0yVWdRYm1NNDl5ZGZjYUVHo2NpZNkgUTdGZ25MUFl4bmVjNDUzcVZTcThJQm11TlJEbzY1b0s&client=Q7FgnLPYxnec453qVSq8IBmuNRDo65oK&protocol=samlp&wa=wsignin1.0&wtrealm=https://ICE&wctx=rm=0&id=passive&ru=%2ferc-grs%2fService%2fIdentification.aspx?applc=ICE Participant&wct=2021-03-01T03:01:27Z&whr=http://auth.desjardins.com/trust/initial&wreply=https://www.erc-grs.dsf-dfs.com/erc-grs/Service/Identification.aspx&login_hint=gpap-ice-participant&connection=gpap&RelayState=RPID=https%3a%2f%2fICE&RelayState=%2ferc-grs%2fService%2fIdentification.aspx%3fapplc%3dICE+Participant&ui_locales=en&tenant=desjardins

I can only see 1 password icon, after clicking it, corresponding login is not showing up, i tried with entering custom fields, still not working. Can someone take a look ? this happens on all browsers on mac and windows, only on safari it fills on username.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ag_ana

Hi @sigure!

What version of the 1Password browser extension is this happening with for you?

sigure

@ag_ana - I have the latest version - 1.23.1

ag_ana

@sigure:

Thank you for the confirmation. I was able to reproduce this issue on my machine, so I will open an internal issue so that the developers can look at this, let's see if there is anything they can do to make 1Password work on that website :)

ref: dev/core/core#5275

sigure

Thanks @ag_ana

ag_michaelc

On behalf of Ana, you're very welcome, @sigure. :smile:

sigure

Any update on when this will be fixed @ag_michaelc ?

ag_ana

@sigure:

We don't have anything to share about this at the moment I am afraid.

sigure

Thanks for the update @ag_ana

Just FYI this is one of my everyday login to check my investments, so I use this quite often.. and this works literally on every password manager I tried 😉 but not on 1password, which was a surprise!! Anyways keep me posted.

ag_ana

Will do my best @sigure :+1: We will try to post back here when we have an update.