New MacBook cannot open any login from login page

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cgbel
cgbel
Community Member
in Mac

cannot open logins from login list. They highlight but do not open? version 7.7 Mac is using Big Sur 11.2.1

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:New Mac cannot open any login from logins page using password 7

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  • ag_tommy
    ag_tommy
    edited March 2021
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    @cgbel

    I see that you've sent us an email. Let's continue the discussion there to avoid duplication of efforts. Someone should be with you as soon as possible.

    While you're waiting, please make sure to give your Mac a restart if you have not done so already. You could also optionally try quitting your browser completely and then doing the same with 1Password.

    • Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the helper and select quit 1Password completely. Wait a few seconds and then open 1Password from the Dock or the Applications folder.

    ref: ZZM-19971-753

This discussion has been closed.