Issues Logging In RBC

michael2
michael2
Community Member

Dear 1Password,

I am having a small issue logging into the RBC website. When I click Sign On, 1Password offers to autofill my username and password:

So far so good. Once I enter the information and click Sign In, I'm given the option to "Save Login" or "Updating Existing":

This is strange because my RBC login is already in 1Password and I haven't changed/updated the password. Each time I select "Not Now," but it's tiring to have to do this every time I log into my online banking. (First World problems, I know.)

This is the only website this happens with. Do you know how I can get rid of this recurring question?

Thank you as always.

Michael


1Password Version: 7.7
Extension Version: 7.7
OS Version: macOS Big Sur Version 11.2
Sync Type: iCloud

Comments

  • @michael2

    This one is on our radar. We have an existing issue filed. You can try adding an exception to 1Password for the site. Open 1Password > Preferences > Browsers and enter the domain in the AutoSave (except the following) section.

    ref: dev/core/core#3005

  • michael2
    michael2
    Community Member

    Thanks, Tommy. :)

  • You're welcome.

This discussion has been closed.