how to get my passwords on a new device?

ErikdeRooij
ErikdeRooij
Community Member

I have a 1 password account for years and now I like to install it on a new mac book. I have installed the app, the browser (chrome) extension I have logged in to 1password on the web, but I don't see any of my 505 passwords.
Any idea?


1Password Version: 7
Extension Version: newest
OS Version: big sur
Sync Type: Not Provided
Referrer: forum-search:how to get my passwords on a new device?

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @ErikdeRooij! Welcome to the forum!

    Do you have access to 1Password on an existing device, so you can check where the data is currently stored from there?

  • ErikdeRooij
    ErikdeRooij
    Community Member

    Yes I have access on my phone and on my mac in the apps.
    But the problem is that the chrome extension has lost all the passwords

  • ErikdeRooij
    ErikdeRooij
    Community Member

    There has been an update and now I can't auto fill the pages

  • @ErikdeRooij

    Which version of the extension are you using? Have you tried giving your Mac a restart?

This discussion has been closed.