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2 different logins or accounts?

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taysaac
taysaac
Community Member

I had 1Password on my old iphone for years. I have tons of logins and passwords. I got a new phone and signed in. Over the years, between my macs and my iphones, I have had 2 different master passwords to login. So, I am fearful that I have two different accounts. When I signed into my new iphone, there are about 200 fewer login accounts saved as on my old iphone.

Could it be that I have two different logins for the same account? I don't even know how to unravel this. What should I do?


1Password Version: 7.7.1
Extension Version: Not Provided
OS Version: ios 14.4
Sync Type: can't remember
Referrer: forum-search:I apparently have two different passwords

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @taysaac! Welcome to the forum!

    It does sound like you have at least two vaults with different data. We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

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