TouchID and 1Password on iPad inconsistent behaviour

daneel

I have TouchID enabled on my iPad but am consistently required to enter my password when using the 1Password app. For example, I use 1Password app and am required to enter my 1Password password - fair enough - but then a minute later I open the app again and am required to enter my password, despite having TouchID enabled.
I can appreciate having to enter my password on regular occasions but not continuously in succession with TouchID enabled.

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1Password Version: Latest iPadOS version
Extension Version: Not Provided
OS Version: iPad latest
Sync Type: Not Provided

ag_ana

Hi @daneel!

Have you enabled Touch ID support within the 1Password app, in addition to the iOS settings? Here are the instructions just in case:

Use Touch ID to unlock 1Password on your iPhone or iPad

daneel

Hi @ag_ana

Yes, TouchID is enabled within the app

ag_ana

@daneel:

Thank you for the confirmation! When you are prompted for your Master Password a second time, do you see the little Touch ID icon below the Master Password field, or is the Master Password the only thing that appears on the screen?