All Vaults no longer displays any results after updating to 7.8

stellar292
stellar292
Community Member
in Mac

I updated to 7.8 from the website, over 7.7 from the App Store. Now when opening 1Password, All Vaults has 0 results. Clicking on individual vaults works fine as it always has. On Big Sur, M1

1Password Version: 7.8
Extension Version: Not Provided
OS Version: 11.2
Sync Type: Not Provided

Comments

  • stellar292
    stellar292
    Community Member

    Also, after clicking on an individual vault, I can't return to All Vaults. Clicking on All Vaults in the sidebar doesn't do anything, and doesn't change what vault is displayed at the top of the sidebar.

  • ag_tommy
    ag_tommy

    @stellar292

    Can you try giving 1Password a complete quit?

    • Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the helper and select quit 1Password completely. Wait a few seconds and then open 1Password from the Dock or the Applications folder.
  • stellar292
    stellar292
    Community Member

    I had quit and restarted 1Password several times before posting, using Cmd-Q. But now an hour later, without restarting 1Password again, All Vaults is suddenly working again! So this is resolved for me.

  • ag_tommy
    ag_tommy

    @stellar292

    If you happen to experience the issue again, please let me know so that we can continue the discussion.

This discussion has been closed.