You method for installing the extensions is messed up.

BobAllison
BobAllison
Community Member
in 1Password in the Browser

I have a license and run 1 Password 6. When I am in the browser (firefox in my case) I try to install the extension and either way I do it, try adding an extension in Firefox or by clicking on the notice in 1PW to install the extension, I get an extension that will not run with my version.
It took me an hour searching before I came up with a place to find it.
THAT IS TOTALLY MESSED UP.
I get that Firefox may not know which extension to add, but it should present an option.
And Definitely, when the extension is added from the 1PQW application it should always add the extension that is proper for the version of 1PW that is running.
I love your app but the support for adding extensions and support for those of us who have a license needs some serious work.

1Password Version: 3, 4, 5, and now 6
Extension Version: who knows, the extension has no way to see it
OS Version: OsX 10.8.5
Sync Type: iCloud
Referrer: forum-search:Firefox extension

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    edited March 2021

    Hi @BobAllison!

    If you are running a license, this is the correct extension for you:

    Get the 1Password classic extension

    The classic extension does not require a 1Password Membership and a Secret Key to be used ;)

    And thank you for taking the time to share this feedback with us! I am sure our developers will find it useful :+1:

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