Moving to Family Account

Merak75
Merak75
Community Member
in Families

So I am making the move to Family. I set it up just now and it was copying all my stuff from my vault on my Mac to the Families account.
It failed at 607 out of 900 items.
How do I go about getting the rest moved over without duplicating the first 607 items?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Merak75!

    If the destination vault was completely empty, you can delete all of its items, and try moving them again from the original vault:

    Move and copy items

  • Merak75
    Merak75
    Community Member

    OK, I deleted them all and copied manually in chunks.
    Things are good now, thanks.

  • ag_ana
    ag_ana
    1Password Alumni

    That's great to hear @Merak75! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • Merak75
    Merak75
    Community Member
    edited March 2021

    One more thing.
    Every time I open up 1password in any iOS device it always says Sign-in-Error and I have to enter my master password for the Family account.
    Face ID unlocks he app it but then I get that Sign-in-Error

  • Merak75
    Merak75
    Community Member

    I found the solution to master password always being asked. I had to delete my primary vault on all my iOS devices.

  • ag_ana
    ag_ana
    1Password Alumni

    I am glad to hear that got things sorted @Merak75, thank you for the update :+1:

This discussion has been closed.