1Password 7 Version 7.7 (70700015) 1Password Store won't update to 7.8

David_

Hi, got a notification that 7.8 was available but the download failed. When I when into 1Password to check for updates it said 7.7 was the latest version, no mention of 7.8(??)

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1Password Version: 7.7
Extension Version: Not Provided
OS Version: macOS 10.15.7
Sync Type: iCloud

ag_tommy

@David_

Please try these steps.

1. Quit Safari and any other open web browsers.
   • No lights under the browser icons in the Dock.
2. Open and then quit 1Password completely.

• 1Password must be the frontmost app to quit properly. It does not need to be unlocked.
  Press the following keys simultaneously. ⌘⌥⌃Q (Command Option Control Q)

3. Update 1Password.
4. Open and Unlock 1Password before opening your browser.

mijyennif

ag_tommy. Thank you. Your solution worked perfectly.
Thanks
Jim

ag_tommy

That's great to hear. Enjoy the day! It a bit overcast here, but it's still a great day.

David_

Thanks @ag_tommy!! All good now, have a lovely day :)

ag_tommy

I'm glad to hear it worked out. Thanks and you too.

emclain

That procedure didn't work for me. When I click "Check for Updates" after reopening 1Password 7.7, even after completely closing my browsers and restarting 1Password, nothing at all happens.

emclain

I went to the Release Notes webpage and installed 7.8 manually, but I thought you should know automatic updates seem to be broken.

ag_ana

@emclain:

Thank you for the update, and please let us know if this happens to you again in a future update :+1: