No fingerprint option in chrome browser extension after last update

jsplaine
jsplaine
Community Member

After the last update (installed ~ 1 week ago), the ability to unlock the chrome browser extension via fingerprint no longer exists. How do I turn it back on?

I have Touch ID turned on in System Settings.


1Password Version: 7.8
Extension Version: 1.23.1
OS Version: 10.15.7
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @jsplaine!

    Can you please download the classic extension and see if that works for you?

    Get the 1Password classic extension

    I think you might have installed the latest 1Password in the browser extension, which does not have Touch ID integration yet. So I wonder if you didn't just update, but actually installed a different extension.

  • jsplaine
    jsplaine
    Community Member
    edited March 2021

    @ag_ana Interestingly, I did have two different extensions installed. So I removed them both.

    I just re-installed the wrong one again. I'll use the one in your link.

  • ag_ana
    ag_ana
    1Password Alumni

    Sounds good @jsplaine, the one in the link I shared with you is the extension that supports Touch ID ;)

This discussion has been closed.