Master Password

JCB1
JCB1
Community Member
edited March 2021 in 1Password in the Browser

I cleared history, cookies etc on my computer yesterday and now my master password won't work.

1Password Version: 1Password 7
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:cleared history and cookies

Comments

  • ag_michaelc
    ag_michaelc

    Hey @JCB1. I'm sorry about the troubles you're having with your Master Password. Do you have a 1Password account, or are you a standalone license holder? Is this strictly in the browser that you're having trouble?

  • JCB1
    JCB1
    Community Member

    I have a standalone license. I have the app on the side of my computer.

  • JCB1
    JCB1
    Community Member

    This evening I just updated my computer to Big Sur in case that was the issue. Still no luck.

  • ag_michaelc
    ag_michaelc
    edited March 2021

    @JCB1, I see you've also reached out via email. I'm going to close this discussion so we are not duplicating the work across our systems. Thank you for your patience.

    ref: SKY-63827-399

This discussion has been closed.