2FA recommended by 1Password, but site in question only seems to allow Google or Microsoft apps

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digitaldave
digitaldave
Community Member

I've been going through my 1Password accounts to set up 2FA, which generally has gone OK. However, there is one site where the desktop app and browser plug in recommend using 2FA, but when I got to try to set up 2FA, the options on the web site only list Google or Microsoft authenticators. Is it possible to just tell the web site 'yes, I have one of those installed', then continue through to hopefully use the QR code in 1Password? I don't want to get part way through the process and have it fail and lock me out of the account.

Thanks.


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  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @digitaldave!

    Is it possible to just tell the web site 'yes, I have one of those installed', then continue through to hopefully use the QR code in 1Password?

    Yes, the QR code displayed in the next step will be the same for 1Password too :)

  • digitaldave
    digitaldave
    Community Member
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    Excellent, thanks. All sorted now.

  • ag_ana
    ag_ana
    1Password Alumni
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    That's great to hear, and you are welcome @digitaldave :+1: :)

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