I cannot download 1Password 7.8 update.

BCAir
BCAir
Community Member
edited March 2021 in Mac

1Password has not been working in my browser (Safari) for weeks. I thought an alert for an update would resolve the issue. When I try I download the "Upcoming Automatic Updates" I get the following error message: "The update for "1Password 7" couldn't be completed. Try again later. Initially it said I needed to first close 1Password but it was already closed.

1Password Version: 7
Extension Version: 7.8 (708000001)
OS Version: 11.2.3
Sync Type: 1Password
Referrer: forum-search:Cannot update to 1Password 7.8

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @BCAir!

    Is this the version of 1Password downloaded from the Mac App Store? If so, can you take a look at my comment here and see if that works for you too?

  • BCAir
    BCAir
    Community Member

    Thank you, your suggestion resolved the issue.

  • ag_ana
    ag_ana
    1Password Alumni

    That is great to hear, and you are very welcome :) If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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